Disclosures & complaints
Last updated October 22, 2026
Licensing
Mitchell Conquer is a Mortgage Agent Level 1 licensed by the Financial Services Regulatory Authority of Ontario (FSRA), licence #M22002911. Mitch carries on mortgage brokering activities only on behalf of The Mortgage Centre - YourMortgageYourWay.ca, FSRA Mortgage Brokerage Licence #12462, 770 Browns Line, Suite 200A, Etobicoke, ON M8W 3W2. The brokerage is part of The Mortgage Centre network. Each The Mortgage Centre office is independently owned and operated.
"Conquer Mortgages" is the name Mitch uses to market his mortgage agent practice. It isn't a separately licensed mortgage brokerage. You can verify any licence on FSRA's public registry.
How we're paid
For most mortgages, the lender pays the brokerage a finder's fee when your mortgage funds, and the brokerage shares it with Mitch. You don't pay anything. Lender compensation can differ between lenders and products. We're required to recommend the mortgage that's suitable for you, and we'll tell you if a lender pays a volume bonus or other incentive that could be seen as a conflict.
On some alternative, private or complex mortgages, a broker fee and/or lender fee may apply. Any fee will be disclosed to you in writing, along with the total cost of borrowing, before you sign anything, and requires your consent.
Conflicts of interest
Mitch's family is active in Ontario real estate. If a family member or related business is involved in your transaction, we'll tell you in writing at the start. You're always free to use any lender, lawyer, realtor or other professional you choose.
Rates, calculators and examples
We don't publish posted rates on this site. Calculators and examples use rates you choose or example rates for illustration only. They aren't a quote, an offer or a commitment to lend, and they don't show an annual percentage rate (APR). Before you commit to a mortgage, you'll receive a written disclosure showing your rate, APR, term, total cost of borrowing and any fees, as required under Ontario's Mortgage Brokerages, Lenders and Administrators Act, 2006.
All mortgages are subject to lender approval and credit qualification (OAC), and may require mortgage default insurance and an appraisal. Products, programs and qualification rules can change without notice.
Market data and news
Figures such as the Bank of Canada policy rate, prime rate, Government of Canada bond yields and the chartered banks' posted 5-year conventional rate are published by the Bank of Canada and shown for general information. They aren't rates we offer. News headlines and summaries belong to their publishers and link to the original articles.
Making a complaint
We want to hear about it if something went wrong. Here's how to raise a concern:
- Talk to Mitch first. Call or text 905-691-6566 or email mitch@conquergroup.ca. Most issues get resolved quickly this way.
- Contact the brokerage. If you're not satisfied, write to The Mortgage Centre - YourMortgageYourWay.ca, 770 Browns Line, Suite 200A, Etobicoke, ON M8W 3W2, or call (416) 640-0930 / email info@yourmortgageyourway.ca. The brokerage's principal broker reviews complaints under its complaint handling policy and will respond in writing.
- Contact FSRA. If your complaint isn't resolved, you can contact the Financial Services Regulatory Authority of Ontario at fsrao.ca or 1-800-668-0128.
Privacy
We handle your personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Read our privacy policy.